Frequently asked questions
General
Branded and unbranded property websites are always included with Repropix orders. It is FREE for all agents.
Yes, we do have an app. Our sophisticated mobile apps are available on both the Apple App Store and the Google Play Store.
Yes, we have open pricing for everyone. The price list is in this link. If you are the brokerage – let’s talk.
Yes, we do and packages are our most popular items. They are included on our order page.
We have special pricing and offers for brokerages and we run discounts during the year as well.
Receive images of the property with a single click on the link, which is provided in your email. Retrieve them anytime in your Repropix account.
If you are interested in joining our team, please fill out this online application: Join our team
If you cancel or reschedule a session more than 24 hours before it is supposed to happen, there is no charge. If you cancel or reschedule less than 24 hours before the appointment, there will be a fee. Please email us to team@repropix.lu.
Our website is available at all times. Please click this link and we will be at your service at a scheduled time!
Our walkthrough video is about 30-45 seconds long for every 1000 sq. ft. For example, for a house up to 3000 sq ft, the video will be about 90 seconds long.
If the property is vacant, you don’t have to be there when we take pictures. We usually need 30 to 90 minutes to take pictures of a home with 10 to 30 images.
By default, we will deliver two types of digital images. One type is a high-resolution image, which is good for printing. The other type is a WEB-size image, which is smaller and good for online listings. You can also set your size images at our portal. We do not deliver printed images.
In Europe, we service Luxembourg and bordering countries – Germany, France, and Belgium. In the USA – Greater Chicago metropolitan area and all major cities in Florida State.
Services
Although competitors may sell Matterport images, our commitment to high-quality standards dictates that we do not offer images sourced from 3D scans. They are low-resolution and do not match our perception of quality.
We will provide a link that you can use to submit information about your property on the other listing page.
Set the size of images you would like to use. Download them to your PC and use them however you like. We don’t require contracts for image use. They belong to you.
You will receive a proof collection online within 6-12 hours of your appointment. Your images will be added to your Repropix account and delivered to you by email with download links included. They will be accessible for as long as you keep them there.
We will send you a link to a YouTube video of your home.
Download the images to your computer. You will have Full resolution and MLS size options. Use full-resolution images for printing.
We generally take about 24-48 hours to complete your order.
We usually take about 24-48 hours to get back to you.
We will send you a floor plan of your house within 24-48 hours of taking the photographs.
We usually photograph about 25% more images than you order.
Matterport 3D camera infra-red scans create a virtual model of a home that people can walk through remotely.
A floor plan is a drawing that shows the relationships between rooms and spaces from a view from above.
Professionally filmed and edited walk-through property tour with added studio narration (voice-over). Stronger presentation in a competitive market.
An image virtual tour is a slideshow of pictures of your home that we processed. The pictures are set to music and you can watch them on YouTube.
Professional quality video of your property. Filmed using a Steadicam, edited with licensed music, and presented as a link to YouTube.
Aerial photography is when you take pictures and videos of land or property from a high up angle, like from a bird’s point of view.
A crystal clear image is an image that is made up of 5 different images. The different images represent different exposures, and when they are all put together, the image looks close to what we see with our eyes.
We change the light from daylight to evening. This affects more than just the sky and ambiance. Property lights and windows are lit, and shadows are removed.
When you are ordering online, choose the floor plan you would like. We will scan it and send it to you as an email link.
You can choose any furniture you want to put in an empty room. Get rid of anything you don’t want in the room. Choose new colors for the room. And more.
