Frequently asked questions
General
We do not discount our products because our prices are already discounted.
Receive images of the property with a single click on the link, which is provided in your email.
If you are interested in joining our team, please fill out this online application: https://repropix.com/about/#join-rpx
Our website is available at all times. Please click “Schedule Now” to place an order.
There is no charge if you cancel or reschedule a session more than 24 hours before it is supposed to happen. If you cancel or reschedule less than 24 hours before the appointment, there will be a fee. Please email us to team@repropix.lu
Our walkthrough video is about 30-45 seconds long for every 100 m². For example, for a house up to 200 m², the video will be about 90 seconds long.
Our standard delivery time is 24-48 hours.
If the property is vacant, you don’t have to be there when we take pictures. We usually need 30 to 90 minutes to take pictures of a home with 10 to 30 images.
In Europe, we service Luxembourg and bordering countries – Germany, France, and Belgium. In the USA – Greater Chicago metropolitan area and all major cities in Florida State.
Services
Our quality requirements mean that we do not offer images from 3D scans. They are low-resolution and do not match our perception of quality.
If you want to use our images, you can download them to your PC and use them however you like. We don’t require contracts for image use. They belong to you.
If you choose your own images, you will receive a proof collection online within 12 hours of your appointment. Your images will be delivered to you by email with links included. The link will be valid for 4 weeks.
We will send you a link to a YouTube video of your home.
You can download the images to your computer. The files are in a zip folder. To open the files, you will need to extract them. Use the full resolution images for printing.
We generally take about 24-48 hours to complete your order.
We usually take about 24-48 hours to get back to you.
We will send you a floor plan of your house within 24-48 hours of taking the photographs.
We usually photograph about 25% more images than you order.
Matterport 3D camera infra-red scans create a virtual model of a home that people can walk through remotely.
A floor plan is a drawing that shows the relationships between rooms and spaces from a view from above.
Professionally filmed and edited walk-through property tour with added studio narration (voice-over). Stronger presentation in a competitive market.
The processed images are edited to a set of music and you can watch them on YouTube.
Professional quality video of your property. Filmed using a Steadicam, edited with licensed music, and presented as a link to YouTube.
Aerial visuals are Drone images it is when you take pictures and videos of land or property from a high-up angle, like from a bird’s point of view.
A crystal clear image is an image that is made up of 5 different images. The different images represent different exposures, and when they are all put together, the image looks close to what we see with our eyes.
We change the light from daylight to evening. This affects more than just the sky and ambiance. Property lights and windows are lit, and shadows are removed.
When you are ordering online, choose the floor plan you would like. We will scan it and send it to you as an email link.
You can choose any furniture you want to put in an empty room. Get rid of anything you don’t want in the room. Choose new colors for the room. And more.
